For the continuous development of modern treatment methods in the field of psychological and social problems, the Foundation has set up a specialized training course on psychological and social service standards in emergency cases for the psychological and social response team for those affected by the armed conflicts. The foundation facilitated a three-day seminar from 4 to 6 January, 2017, which aimed to train the team in modern techniques and skills of dealing with cases received in the hotline and how to transmit and manage them accurately and distinctly.